El "pequeño negocio" persigue demasiado los intereses inmediatos y también avanza paso a paso; las grandes marcas son visionarias y sus logros son invencibles. Huang Jihuang lanzó un nuevo producto para el mercado de comida para llevar: "tres puntos completos", con un servicio de tres minutos de comida, que incluye cocina en vivo; Conoce la lanzamiento de la faceta - modo de servicio de comida completa c24, establece una nueva integración de línea de productos, retail, en línea y fuera de línea; Haidilao lanzó su propio bebida brand, un nuevo producto de bebida de leche fermentada, que se utiliza principalmente para hacer hot pot. Las marcas están ocupadas expandiendo su cadena industrial, desde productos hasta retail, desde fuera de línea hasta en línea, lo cual puede considerarse desde todos los aspectos.
1. Características destacadas, enfocadas en operaciones de embalaje
La razón por la que la marca impresiona al cliente, puede escuchar o ver qué es, tal marca debe ser diferente.
面对新零售风格的突然涌现，食品包装的独特性也是一种“留人”技巧。对于外卖产品来说，独特的包装可以给消费者留下深刻的印象。考虑到外卖的消费群体——白领上班族通常都是一人份的外卖，因此需要从包装上吸引消费者的眼球。精美的包装、细致的体验、贴心的服务提示，立刻为菜品的味道加分5分。许多餐饮店都决心打破外卖包装的形象，打造自己的品牌包装，以突出风格和特色。这值得一提，这是同品类餐饮的好策略，但在差异化竞争面前，当所有外卖都在寻求外卖包装的突破时，必然会给消费者带来眼前一亮的感觉。
2, enfóquense en el servicio y aumenten la experiencia del usuario.
El servicio de comida tradicional no tiene un sistema de servicio de comida para llevar formado. Utiliza la entrega directa del empleado, y los tiempos de entrega y el sabor de la comida no son fáciles de controlar, y la experiencia de servicio de la entrega es menos considerada. Sin embargo, la era del "Tmall" de la comida para llevar está llegando. Con la reducción continua de restaurantes, la segunda cadena de comida, la comida para llevar, no solo en la imagen, sino también en el servicio, presta especial atención a la experiencia de entrega y mejora la buena voluntad del usuario.
The image of the take-away packaging highlights the individuality and style, leaving an impression on the customer. Once the same kind of imitation, how should the catering company defend? The breakthrough point is in service, and the user experience is irreproducible. On the one hand, the taste of the dishes, on the other hand, the more direct personal experience that the customer touches, which brand is impossible to copy and imitate. From this point of view, the listing of Haidilao is a gratifying news, but also many business owners envy: the same is to do food, why can he go public? Catering people know that Haidilao wins with service. It adopts the amoeba management mode, which is accurate to everyone and serves every customer. The user experience is not only the taste of hot pot, but also the nuanced service. .
3.衍生品牌，资本风险多元化
If a store relies on a single mainline product, it will soon be squeezed out by other brands. Looking at the old-fashioned food and beverage brands, you will find that the long-lasting secret is not only the signature dishes, but also the clever combination between the main and the side dishes. After all, we don't just order a signature dish when we experience it. Huang Genghuang founder Huang Geng can do his best for the new product "three-point full", three years of research, taste, packaging, technology and try again, so that today's live cooking, standard 3-minute meal. The same is true for meeting facets, founder Song Qi said that the business model of c24 has been in the exploration stage. Meet the face-to-face 24-hour product line, focusing on the product features of each period of operation, in order to change the customer's old impression, retain customers, and form a new impression as the goal. Japanese catering is recognized as the best, only because of the adherence to a standard "only one brand of catering companies is dangerous." Although a single brand has the advantage of simplification and concentration, once a consumer rejects this unique brand, the company will be fatally hurt. The strategy of Japanese catering is to launch 1-2 new stores each year to form a diversified risk asset structure. Multi-brand strategy has become a new battlefield. On the one hand, businesses can continue to innovate. On the other hand, multi-brands seem to be more in line with the stomachs of young consumers.
4. Tres elementos de la gestión de la restauración: calidad + servicio + experiencia
What is the secret of catering business? Every diners have their own answers. Practice knowing the truth, blindly speaking and blindly doing can not be explored. Observing the restaurants with good business, we can easily find that the combination of quality, service and experience is the foundation of a restaurant that is unbeaten, but it never stops at three elements. Mass consumer products are the first. Once the products are identified, once the local tastes are met, the customer repurchase rate is not a problem. Kang Changxi, the founder of "Fang Datong Hu spicy soup" who intends to change its name to "Xiaoxige", once said to reporters that "the same shop is easy to die. To make food and beverages return to the essence, put clean in the first place, and then improve the service." ." Catering operations need to find out a set of their own style of play. Mature business methods can be used for reference. How to explore their own style of play can stand in an undefeated realm. Only those who are truly suitable for themselves and create their own characteristics can retain customers and form brand influence.
